Assignment: Slow Printer

You are experiencing a problem with your HP DeskJet 920C printer: Print jobs are very slow. Your computer, which runs on Windows XP, has hundreds of fonts installed on it, only a fraction of which you regularly use.

Go to hp, and consult their knowledgebase to find out how to solve the slow printer problem. Use a clock/watch to track precisely how long it takes from the moment the hp home page loads until the solution is found.

1. How long did it take?
2. Document your navigation (“click”) path.
3. Copy and paste your finding: the instructions for fixing the problem